Daily Quill

The Daily Check Call Crunch If you have ever run a small freight brokerage or managed dispatcher workflows for a carrier, you know the afternoon check call routine. Someone calls the driver, asks for a location update, types it into a spreadsheet, then forwards a status email to the customer. Repeat for every load on the board. On a busy day, that can eat two to three hours of a dispatcher's time. That time adds up, and it is rarely the best use of a skilled person. The sa